Patient Satisfaction

Patient Satisfaction

Patient satisfaction is no longer something that can be taken lightly by any health care provider. The dreaded negative Yelp review or low Healthgrade score is not just insulting, it has a direct impact on potential patients. An Internet search to find a new provider...
Analyze your current reimbursement rates

Analyze your current reimbursement rates

For many of us, a New Year means creating resolutions or to-do lists. If you run a medical practice one of the things on your to do list should be to take a look at and analyze your current reimbursement rates. If you can gather enough information, you may be able to...

Letters of Intent from Medicaid Payers in Illinois

Providers across Illinois are getting calls and emails from Medicaid payers requesting that they quickly sign a Letter of Intent (LOI). You may be one of them. Medicaid plans include Meridian, Molina, Family Health Plan Wellcare (Harmony), BCBS and Illinicare, among...

Service Packages to Achieve Cost Control

Historical approaches to cost savings in health care have largely been at the expense of providers and have essentially left the providers out. Worse still, providers and employers have been painted by insurers and third-party administrators as adversaries. ...

Building Market Share

Somewhere in your town, an insurance agent or third-party administrator (TPA) is telling an employer that the reason for the high costs of health care programs is due to your (the provider’s) high costs.  They point to physician’s salaries, the over-ordering of...

Medicare’s Readmission Penalties Hit New High

In October the new CMS (Centers for Medicare and Medicaid Services) penalties for patient re-hospitalization went into effect. More than a half a billion dollars in hospital payments will be withheld from more than half of the nation’s hospitals by Medicare over the...